Support

Reach a human at support@kestreltv.com

Earnings

How much can I actually make?

About $17 a month at the entry tier for roughly ninety minutes of scrolling a day, rising to around $140 at the top tier if you also convert on offers. A single view is worth a fraction of a cent. If that sounds low, it is — it is also the truth, and we would rather say it here than have you find out in week three.

Why did a clip pay nothing?

Either you scrolled past before it qualified, or you have hit the daily cap. The receipt at the bottom of each clip says which.

Why do some clips pay more than others?

Because advertisers pay different rates for different events. A two-second viewable impression is worth a fraction of a six-second guaranteed view, and a conversion is worth more than five hundred views.

Payouts

When do I get paid?

Once your balance reaches $5, request a cash out and it clears on the 15th of the month, after a 30-day hold that lets us detect invalid traffic. The hold exists because advertisers claw back fraudulent views, and we would rather wait than take it back off you later.

Do I need a card to start?

No. Nothing to connect to begin earning. We ask for payout details and verify your identity only when you first cash out.

Do I owe tax on this?

Possibly. In the US we are required to report payouts over $600 in a year. We cannot give you tax advice — talk to someone who can.

Tiers

Why does my friend earn more per clip?

Higher tiers unlock inventory that clears a higher rate, and that premium is passed through. Tiers are earned by things you opt into — verifying, building a survey profile, linking receipts — never by anything we infer about your income.

Can I go back down a tier?

Yes. Unlink receipts or delete your survey profile at any time in Settings and the tier drops with it. Nothing is one-way.

Account

How do I delete my account?

In the app: Settings → Account → Delete account. It removes your profile, survey answers, receipt links and ledger within 30 days. Cash out first if you can — a balance below the payout threshold is forfeited when the account closes.

Something looks wrong with my balance

Email support@kestreltv.com with your account email and roughly when it happened. Every payable event is logged in your ledger, so it is usually quick to trace.

For advertisers and creators

Partnership enquiries go to hello@kestreltv.com. Licensing, rates and reporting are covered on the main page.